Disputes regarding the improper execution or non-execution of the contract are considered outside the court in accordance with the procedure established by the Law on the Protection of Consumer Rights of the Republic of Lithuania at the State Consumer Rights Protection Service, adresu A. Goštauto g. 12, 01108 Vilnius, el. p. tarnyba@vvtat.lt, tel. +370 5 262 6760, interneto svetainė www.vtis.lt. You can apply electronically through the EGS platform http://ec.europa.eu/odr/ http://ec.europa.eu/odr/