Disputes regarding the improper execution or non-execution of the contract are considered outside the court in accordance with the procedure established by the Law on the Protection of Consumer Rights of the Republic of Lithuania at the State Consumer Rights Protection Service, adresu Vilniaus g. 25, 01402 Vilnius, el. p. tarnyba@vvtat.lt, tel. (8 5) 262 67 51, faks. (8 5) 279 1466, interneto svetainė www.vvtat.lt. You can apply electronically through the EGS platform http://ec.europa.eu/odr/ http://ec.europa.eu/odr/